About Echo Technology
Founded in 2008 in Jordan, Echo Technology is a leading provider of comprehensive IT services, specializing in Web Presence, Mobile Applications, Document Management, and Process Automation. We are dedicated to delivering innovative, high-quality, and client-friendly solutions that cater to the evolving needs of the MENA region. Our expert team is committed to exceeding expectations and driving client success.
Job Overview
The Business development Manager will be responsible for identifying new business opportunities, developing relationships with prospective clients, and driving sales to achieve company growth objectives. This role involves a combination of, sales outreach, market research and client relationship management. Identifying company products and services that are underperforming, developing an in-depth knowledge of company offerings, pricing, policies, and improving existing sales proposals, identify business growth opportunities, and Help strategies to increase company sales.
 
Key Responsibilities
Business Development:
Identify new business opportunities and prospects through market research, networking, and lead generation activities
Build and maintain relationships with potential clients, key decision-makers, and industry influencers
Develop and execute strategies to expand the company's client base and achieve revenue targets
Sales and Revenue Generation: 
Meet or exceed sales targets and revenue goals for assigned client accounts, driving new business opportunities and upselling/cross-selling IT products and services
Develop and execute strategic account plans to grow revenue, expand client relationships, and increase market share
Negotiate contract terms, pricing, and service level agreements (SLAs) with clients to maximize profitability and ensure mutual success
           Client Relationship Management:
Act as a trusted advisor to clients, understanding their business needs and challenges, and proposing tailored solutions
Conduct client meetings, presentations, and negotiations to secure new business opportunities and partnerships
Ensure high levels of client satisfaction and retention by delivering exceptional service and support
Needs Assessment and Solution Selling: 
Conduct thorough needs assessments and analysis of client environments to identify opportunities for solution selling
Recommend appropriate IT products, services, and solutions to meet client requirements and achieve their business objectives
Collaborate with technical teams and subject matter experts to develop customized solutions and proposals for clients
Proposal Development and Contract Negotiation:
Prepare and deliver sales proposal and presentations that effectively communicate the value proposition of our products or services
Negotiate contract terms and pricing with clients to achieve mutually beneficial agreements
Collaborate with internal stakeholders, including product development, marketing, and legal teams, to develop customized solutions and address client requirements
Market Analysis and Strategy Development:
Stay updated on industry trends, market dynamics, and competitor activities to identify opportunities for growth and differentiation.
Analyze market data and customer feedback to inform strategic decision-making and business development initiatives.
Develop and implement sales and marketing strategies to penetrate new markets and verticals.
Reporting and Documentation:
Maintain accurate records of sales activities, client interactions, and pipeline status using CRM software.
Prepare regular reports on sales performance, market trends, and business development activities for management review.
Doing multiple additional tasks including but not limited to the following: 
Analyzing customer feedback data to determine whether customers are satisfied with company products and services
Providing insight into product development and competitive positioning
Conducting market research to identify new business opportunities
Collaborating with company executives to determine the most viable, cost-effective approach to pursue new business opportunities
Meeting with potential Clients to present company offerings and negotiate business deals
Preparing Proposals, RFPs, Quotations, Presentations, etc.
Create and Update Company Documents: Profile, Presentations, Factsheets, etc.
Prepare Social Media Plan, Share Posts, and Responding
Prepare Materials that Supports Proposing: Track Record, Product Sections, Past Performance
Update Website News and Case Studies
Update CRM with Accounts, Contacts, Leads, Opportunities, and Activities
Prepare Support System Document and Satisfaction Survey for every Closed Project
 
Qualifications & Skills
Proven track record of success in achieving sales targets and driving revenue growth
Proven experience in business development or sales within the IT sector, preferred in software programming companies, or similar role.
 
Leadership and management skills, including experience in leading teams, driving performance, and managing cross-functional collaboration.
 
Strong ability to motivate, coach, and develop team members to achieve business goals.
 
Ability to manage and oversee projects to ensure timely and successful completion.
Proficiency in Microsoft Office and CRM software.
Good understanding of IT products, services, and solutions, with the ability to present technical concepts to non-technical stakeholders
Excellent communication and interpersonal skills, with the ability to build rapport and credibility with clients at all levels
Strong negotiation, presentation and influencing skills, with the ability to navigate in sales cycles and close deals
Exceptional negotiation and decision-making skills
Strong business acumen
Bachelor Degree in Business Administration, Sales, Marketing, IT, or any related field.