JOB PURPOSE /SUMMARY
The Corporate Communications Operations Manager's main responsibility is to oversee and manage all aspects of communication strategies and activities. He/She plays a crucial role in setting Foundation’s public image, managing internal and external communications, and ensuring consistent messaging across various channels.
RESPONSIBILITIES
- Develop and implement an integrated communication strategy aligned with the organization’s objectives.
- Oversee digital communications, including social media, digital campaigns, and websites.
- Ensure consistency of the organization’s brand identity and messaging and enforce brand guidelines.
- Build and manage effective relationships with media outlets and key stakeholders.
- Develop and implement crisis communication plans and manage reputational risks.
- Oversee the development of communication content and ensure quality and consistency.
- Enhance internal communication and awareness of the organization’s programs and activities.
- Monitor, measure, and analyze communication performance and key metrics.
- Lead and manage the communication team and support their professional development.
EDUCATION
- Bachelor’s degree in Communication, PR, Marketing or any related field (Essential)
- Advanced degree in communication, PR, Marketing, or any related field (Preferred)
EXPERIENCE
5-7 years’ experience in corporate communications managerial level or similar
KNOWLEDGE
- Knowledge of relevant laws, regulations, and ethical practices related to communication.
- Proficiency in digital communication tools and platforms.
TRAININGS & PROFESSIONAL CERTIFICATES
Professional Certification in Corporate Communications or similar
LANGUAGES
- Arabic
- English
TECHNICAL SKILLS
- Presentation Skills
- Crisis communication and issues management
- Product Knowledge
- Marketing Skills
- Public Relations
- Relationship Building
- Influencing and Persuasion
CORE COMPETENCIES
- Strategic Thinking
- Staff Empowerment and Development
- Change Management
- Accountability and Commitment
- Effective Resource Management
- Focus on Results
- Creativity and Innovation
- Communications Skills
- Collaboration
- Adaptability