Job Title: Warehouse Manager
Location: Kuwait
Department: Operations
Reports to: Chief People & Culture Officer (CPO)

Job Summary:
 The Warehouse Manager is responsible for overseeing all operations related to the main warehouse and sub-stores at Kana Group. This role ensures efficient inventory management, stock control, and distribution of products across the organization. The Warehouse Manager will lead and manage a team to optimize processes, ensure compliance with health and safety regulations, and contribute to the overall efficiency of warehouse operations.
Key Responsibilities:
Warehouse Operations Management:
Oversee day-to-day operations of the main warehouse and sub-stores, ensuring timely and accurate receipt, storage, and dispatch of goods.
Monitor and improve operational efficiency and workflow, including inbound and outbound logistics.
Implement and maintain inventory management systems to ensure real-time accuracy of stock levels.
Team Leadership:
Lead, train, and manage the warehouse team, including supervisors and sub-store staff.
Set performance goals for the team and conduct regular performance reviews to ensure continuous development and productivity.
Foster a culture of accountability, collaboration, and continuous improvement within the warehouse team.
Inventory Control and Stock Management:
Ensure accurate stock levels are maintained through regular audits, cycle counts, and reconciliations.
Manage and optimize storage space, implementing best practices in warehouse layout and stock organization.
Oversee the handling of near-expiry and expired products, ensuring proper processes are in place for timely disposal or rotation.
Compliance and Safety:
Ensure the warehouse and sub-stores operate in compliance with local regulations, health and safety guidelines, and company policies.
Maintain a clean and organized warehouse environment to prevent accidents and improve operational efficiency.
Logistics and Distribution:
Coordinate with other departments, such as procurement and sales, to ensure timely and efficient distribution of goods to various branches and clients.
Manage relationships with transport providers, negotiating contracts and ensuring cost-effective, reliable service.
Process Improvement and Reporting:
Continuously review and improve warehouse processes and systems to increase efficiency, reduce costs, and enhance service levels.
Provide regular reports to the CPO on key performance indicators (KPIs) such as inventory accuracy, order fulfillment rates, and operational costs.
Qualifications and Skills:
Bachelor’s degree in supply chain management, logistics, business administration, or a related field.
Minimum 5 years of experience in warehouse management, with at least 2 years in a leadership role.
Strong knowledge of warehouse management systems (WMS) and inventory control procedures.
Excellent leadership and team management skills.
Strong analytical and problem-solving abilities.
Proficient in MS Office (especially Excel) and warehouse software.
Ability to work under pressure and handle multiple tasks.
Competencies:
Leadership: Ability to lead, inspire, and develop a team towards achieving operational excellence.
Analytical Thinking: Capable of analyzing data, identifying inefficiencies, and implementing improvements.
Communication: Effective communication with internal teams and external partners to ensure smooth operations.