Purpose:
To contribute to achieving monthly sales closures and targets while supporting the development of strong, long-term relationships with the company’s dealers and customers. The role ensures consistent sales performance, market awareness, and high service standards aligned with Shaker’s policies and business objectives.
 
 Responsibilities:
Demonstrate a professional sales approach and service level that attracts and retains long-term customers and dealers.
Achieve monthly sales and collection targets while minimizing dealer/customer returns.
Search for new clients who could benefit from Shaker’s products and services.
Persuade clients by clearly presenting how products and services meet their needs.Stay informed about market dynamics to position Shaker advantageously and adapt strategies accordingly.
Follow all relevant Regional Sales Department policies, processes, SOPs, and instructions to ensure work is executed in a controlled and consistent manner.
Promote adherence to policies, processes, and operating procedures among colleagues within Shaker.
Maintain and develop strong relationships with existing customers and dealers.
Record and maintain complete and accurate dealer/customer information, ensuring all customer files are fully updated.
Analyse customer and dealer feedback, escalating significant issues to relevant department heads to support continuous improvement and customer satisfaction.
Gather and report competitor, market, and customer information to support strategic decision-making.
Maintain updated knowledge of sales programs, promotions, and warranty policies.
Submit regular sales reports to the Regional Sales Manager to track progress against sales plans and targets.
Prepare sales reports by collecting, analyzing, and summarizing sales data, trends, and insights.
Continuously enhance knowledge of the company’s brands, products, sales techniques, and promotions through ongoing training and development.
Promote a high-performance work environment while upholding Shaker Group’s values.
 
Requirements:
Diploma in Business Administration, Retail Management, or a related field.
Experience managing independent retailer accounts and driving sell‑out performance.
Strong relationships with shop owners and small retail outlets.
Strong communication and presentation skills.
Effective selling and negotiation abilities.
Customer-focused mindset with strong relationship‑building skills.
Proactive, organized, and target-driven.