Nova Call Center Services is seeking a Senior HR Officer – Irbid Office
We are looking for a Senior HR Officer with 5+ years of experience to join our team at our Irbid office. The Senior HR Officer will support our daily human resources operations, with a focus on recruitment, employee relations, onboarding, HR administration, and public relations coordination. This role provides a valuable opportunity to contribute to building a professional and effective work environment.
Key Responsibilities:
Manage the full recruitment cycle, including job postings, screening resumes, conducting interviews, and candidate selection.
Build and maintain a talent pipeline to meet future hiring needs.
Oversee the onboarding process for new hires, including preparing and collecting necessary documentation and conducting orientation.
Monitor and track probation periods and contract renewals.
Administer the health insurance contract, including enrollments, renewals, and handling employee inquiries.
Support the payroll process by entering payroll-related data and ensuring timely updates in the HR system regarding employee status and compensation changes.
Perform additional HR-related tasks and administrative duties as required.
Strengthen employee relations and foster internal and external partnerships through public relations efforts, contributing to a positive work environment.
Qualifications:
Bachelor's degree in business or a related field.
5+ years of experience in an HR role (Experience in outsourcing companies is preferred but not required).
Excellent communication and interpersonal skills.
Strong organizational and time management skills.
Good understanding of Jordanian labor laws.
Proficient in HRIS and Microsoft Office.
High level of confidentiality and professionalism