Job Purpose
The Key Account Manager – Business Solutions is responsible for managing strategic enterprise accounts and driving revenue growth by identifying, developing, and closing high-value opportunities within the Business Solutions vertical. The role focuses on building long-term client relationships, understanding business needs, and promoting advanced technology offerings across areas such as Advanced Analytics & AI, Cloud, Cybersecurity, IoT, Command & Control Centers, and Data Center technologies.
Key Responsibilities
Strategic Account Management
Manage and develop relationships with assigned key accounts across enterprise and government sectors.
Act as the primary point of contact for strategic clients.
Build strong relationships with senior decision-makers including CIOs, CTOs, and IT Directors.
Develop and execute strategic account plans to expand business opportunities.
Business Development
Identify and pursue new opportunities within the Business Solutions portfolio.
Develop new clients and expand existing accounts across multiple sectors in Kuwait.
Lead the sales cycle from opportunity identification through proposal development, negotiation, and contract closure.
Build and maintain a strong sales pipeline.
Sales & Revenue Growth
Achieve assigned sales targets and revenue objectives.
Contribute to overall revenue growth within the Business Solutions vertical.
Provide regular forecasts and sales performance reports.
Client Engagement
Conduct regular meetings and business reviews with key clients.
Understand customer challenges and align technology offerings with their business objectives.
Ensure high levels of customer satisfaction and long-term partnerships.
Internal Collaboration
Work closely with pre-sales, technical, and delivery teams to develop competitive proposals.
Coordinate with internal stakeholders to ensure successful project delivery.
Support bid preparation and technical-commercial proposals.
Market Awareness
Monitor market trends, emerging technologies, and competitor activities.
Identify new sectors and opportunities for business expansion.
Provide market insights to support strategic decision-making.
Key Technologies within the Business Solutions Portfolio
Advanced Analytics & Artificial Intelligence
Cloud Native Applications & Cloud Migration
Cyber Security & Data Protection
Command & Control Centers
IoT & Smart Solutions
Data Center Technologies
Qualifications
Bachelor’s Degree in Business Administration, Information Technology, Engineering, or a related field.
Experience Requirements
5–8 years of proven experience in technology sales or key account management.
Strong understanding of enterprise technology trends and digital transformation initiatives.
Experience working with enterprise or government clients is an advantage.
Skills & Competencies
Strong strategic sales and account management capabilities
Excellent negotiation and relationship-building skills
Strong communication and presentation abilities
Ability to work independently and manage complex sales cycles
Commercial awareness and strategic thinking
Language Requirements
English: Professional proficiency required
Arabic: Strong advantage