Job Summary:
 The MICE Executive will support the planning and execution of meetings, incentives, conferences, and events. This role involves coordinating with clients, managing logistics, and ensuring that MICE events run smoothly and meet client expectations.
Key Responsibilities:
Event Coordination: Assist in planning and organizing MICE events, including meetings, conferences, and incentive programs. Handle logistics, scheduling, and on-site management to ensure successful execution.
Client Liaison: Work closely with clients to understand their event requirements and preferences. Provide support and updates throughout the planning process to ensure client satisfaction.
Vendor Management: Coordinate with vendors, suppliers, and service providers to arrange necessary resources and services for events. Negotiate contracts and manage relationships to ensure quality and cost-effectiveness.
Logistics Management: Oversee logistical aspects of events, such as venue selection, transportation, accommodation, and catering. Ensure all arrangements are in place and manage on-site operations.
Event Setup: Assist in setting up and arranging event spaces, including seating, AV equipment, and decorations. Ensure that all technical and physical requirements are met.
Documentation: Prepare and maintain event documentation, including contracts, schedules, and client communications. Ensure accurate and up-to-date records of event details.
Customer Service: Provide exceptional service to clients and attendees during events. Address and resolve any issues or concerns promptly to ensure a positive experience.
Budget Tracking: Assist in managing event budgets. Monitor expenses, track costs, and provide financial reports as required.
Reporting: Prepare and present reports on event outcomes, client feedback, and performance metrics. Analyze results and identify opportunities for improvement.
Compliance: Ensure that all events comply with company policies, industry regulations, and legal requirements. Adhere to health, safety, and environmental standards.
Market Research: Stay informed about industry trends and best practices in the MICE sector. Provide insights and recommendations to enhance event planning and execution.