Job Summary:
HR Officer is responsible for employee services by implementing internal policies, managing human resources operations, and fulfilling all employee requests in accordance with approved standard procedures.
 
Key Duties and Responsibilities:
Ensuring the company policies and procedures are followed
Stay up to date on labour laws and regulations to ensure the organization is compliant.
Participate in the onboarding process for new hires, which may include orientation, paperwork completion, training, and all other hiring process.
Assist with recruitment efforts by creating job descriptions, advertising positions, and screening resumes.
Issuing and documenting employee contracts on the Qiwa platform.
Maintain employee records and keep it up to date, including attendance, time off, and performance reviews.
Manage payroll and benefits administration, ensuring employees are paid accurately and on time.
Implementing all employee requests such as letters, vacations, flight reservations, end-of-service calculating and other services in accordance with approved regulatory procedures.
Following up on the renewal of residency and work permits and avoiding delays and fines.
Preparing periodic reports covering all HR operation.
Managing medical insurance operations including deletion, addition and promotion in accordance with approved policies and procedures.
Contribute to the development and implementation of employee relations programs.
Performing other tasks assigned by the direct manager within the limits of the jurisdiction.
Experience, Knowledge, Skills and Abilities:
Bachelor’s degree in human resources management or a related field (preferred).
Minimum of 3 years of experience in HR or a similar role.
Strong understanding of employment law and best practices.
Excellent organizational and communication skills.
Proficiency in HR software and information systems.
Ability to work independently and as part of a team.
Proficiency in both Arabic and English, spoken and written (preferred).
Proficiency in common office software programs (like Microsoft Office) is essential.
KPIs related to the role:
 
Commitment to implementing and implementing approved policies and procedures.
Regular updating of employee files.
Commitment to providing documented contracts for all employees.
Accuracy in calculating and recording leave balances and calculating end-of-service gratuity according to the work system.
Accuracy in preparing salary files, disbursement and deduction requests, and overtime
Accuracy in preparing periodic and monthly reports
Quick response to employee requests for letters of introduction or any letter within the scope of competence.
Commitment to uploading wage protection files without delay and without any errors.
Coordination and follow-up with the financial department in payment requests (payment of government fees - service bills - employee loans - secondment requests ..... etc.) and providing all employee needs within the scope of competence