| 1. Key Account Management: |
| - Develop and maintain long-term relationships with key clients in the flooring and waterproofing sectors. |
| - Act as the main point of contact for assigned key accounts, ensuring customer satisfaction and addressing any issues or concerns promptly. |
| - Understand the clients’ needs and propose suitable flooring and waterproofing solutions to meet their requirements. |
| - Monitor and ensure timely delivery of products and services to key accounts. |
| - Collaborate with internal teams to ensure smooth execution of projects for key clients. |
| 2. Sales Strategy & Business Development: |
| - Implement sales strategies to achieve or exceed sales targets for flooring and waterproofing products. |
| - Identify new business opportunities within key accounts and the broader market, driving revenue growth. |
| - Assist in market research to identify emerging trends, competitive landscape, and customer preferences. |
| 3. Product Knowledge & Solutions Selling: |
| - Stay updated on the latest trends, technologies, and products in the flooring and waterproofing industry. |
| - Provide technical expertise and guidance to clients regarding product specifications, applications, and benefits. |
| 4. Negotiation & Contract Management: |
| - Negotiate pricing, terms, and conditions with clients while maintaining profitability for the company, as per company’s policy. |
| 5. Sales Reporting & Analytics: |
| - Monitor sales performance and prepare reports on account performance, sales forecasts, and market conditions. |
| - Track key performance indicators (KPIs) and provide updates to senior management regarding sales progress and challenges. |
| - Utilize CRM systems to maintain accurate records of customer interactions, sales activity, and pipeline development. |
| 6. Collaboration & Teamwork: |
| - Work closely with internal teams, including operations, logistics, and project management, to ensure successful implementation and delivery of solutions to clients. |
| - Participate in regular team meetings to align sales efforts and share best practices. |
| 7. Customer Support & After-Sales Service: |
| - Provide ongoing support to clients, addressing any post-sale concerns and ensuring the proper maintenance of long-term relationships. |
| - Follow up with clients after the completion of sales to gather feedback and ensure satisfaction. |
| Executes activities related to his/her function in safe and environmental methods. |
| To perform any other duties assigned by his direct supervisor / manager |
