Role Summary 
The HR Lead is a core operational and strategic professional responsible for overseeing the full employee lifecycle at SAGER’s Jordan office. This role ensures that talent acquisition, performance management, employee experience, and HR compliance are executed with structure, consistency, and high standards. 
The HR Lead serves as a key partner to management, strengthening organizational culture, supporting rapid team growth, and ensuring that HR systems, policies, and people processes enable operational excellence across the business. 
Key Responsibilities 
Manage end-to-end recruitment processes, including workforce planning, job postings, candidate screening, interviews, selection, and onboarding 
Partner with department leads to define hiring needs, role requirements, and structured evaluation processes 
Ensure hiring pipelines are efficient, professional, and aligned with SAGER’s growth priorities 
Administer and maintain the HRIS, ensuring employee records, documentation, and reporting are accurate and up to date 
Strengthen HR operational discipline through structured workflows, automation, and system adoption 
Maintain data integrity for audits, leadership reporting, and organizational planning 
Lead performance management cycles, including appraisals, feedback frameworks, promotions, and performance improvement plans 
Support managers in setting clear expectations, accountability structures, and development pathways 
Drive learning and development initiatives, capability-building, and succession planning 
Provide guidance on employee relations, conflict resolution, HR policies, and workplace standards 
Serve as a trusted point of contact for employee support while ensuring professionalism and fairness 
Contribute to building a high-performance, collaborative, and mission-driven culture 
Ensure compliance with labor law requirements, HR legal obligations, and internal company policies 
Maintain updated HR documentation, contracts, disciplinary frameworks, and employee lifecycle processes 
Prepare HR dashboards, reports, and workforce analytics for senior management 
Provide insights on hiring progress, retention, performance trends, and organizational needs 
Requirements
Bachelor’s degree in Human Resources, Business Administration, or a related field 
Minimum 3–5 years of progressive HR experience, including HR generalist or mid-level leadership roles 
Proven experience with HRIS systems 
Strong knowledge of labor law, HR best practices, and performance management frameworks 
Excellent interpersonal, communication, and organizational skills 
Ability to operate with high discretion, accountability, and professionalism in a fast-growing environment