Echo Technology is a leading IT solutions provider based in Amman, Jordan. We specialize in delivering innovative digital transformation services, custom software development, and enterprise solutions that empower organizations to grow and succeed. With a focus on quality, creativity, and customer satisfaction, we work with clients across various industries to turn ideas into impactful technology solutions. At Echo Technology, we provide our team with a collaborative and growth-oriented environment, and continuous opportunities to learn and develop.


We are seeking a candidate with 2-3 years of hands-on experience in requirements gathering, documentation, and technical analysis. The ideal resource should be able to effectively bridge business needs with technical solutions, while maintaining strong collaboration with stakeholders across functions.

 Key Requirements: Minimum 2 years of experience as a Business Analyst or in a related analytical role.
 Proven ability to gather, document, and translate business requirements into functional specifications.
 Strong technical writing skills for creating clear and detailed documentation. 
Ability to create process diagrams following to the BPMN standards.
 Capability to design mockups using Balsamiq, Figma, or Marvel. (or any similar tool).
 Excellent analytical thinking, attention to detail, and problem-solving skills.
 Strong communication and interpersonal skills for working with business and technical stakeholders.
 Ability to manage multiple priorities and adapt to shifting project demands.
 Familiarity with Azure DevOps (preferred but optional).
 Ability to write well-structured user stories and acceptance criteria. (preferred but optional). 
Key Responsibilities:
 Engage with stakeholders to gather, analyze, and document business requirements.
 Translate business needs into clear technical documentation for development and design teams.
 Develop and maintain SRS documents, user stories, workflows, and use cases.
 Collaborate with project managers, developers, and QA teams to ensure accurate implementation of requirements. 
Participate in requirements validation sessions, testing cycles, and change request evaluations.
 Identify process gaps and propose improvements to enhance efficiency. 
Ensure all documentation complies with internal standards and governance.
 Support project tracking, reporting, and presenting findings to stakeholders.