JOB DESCRIPTION
Job Title:
Stability Officer in QC
O*NET Code:
51-1011.00 (First-Line Supervisors of Production and Operating Workers)
Job Level:
L4 — Team Leader / Supervisor
Job Code:
WR-Quality-21
Sector:
Quality — QC
Company:
Wadi Al-Rafidain Company
Division:
Stability
Department:
Quality Control
Section:
Stability
Reports To:
 
Subordinates:
 
Functional Manager
 
 
Job Purpose
Lead the stability programme — chamber operations, sample pulls, analytical testing, trending, and reporting — to ensure shelf-life data supports product registration and ongoing compliance. The role acts as the first line of leadership for the team — driving discipline, quality, and continuous improvement on a daily basis, escalating issues quickly, and developing the next generation of specialists. It is also responsible for ensuring that all documentation produced by the team meets data-integrity and audit-readiness standards.
Key Duties & Responsibilities
●  Own the stability programme and matrix per ICH Q1 across products.
●  Supervise stability sample placement, pulls, and analytical testing.
●  Monitor stability chambers (temperature, humidity) and respond to excursions.
●  Trend stability data and produce annual stability reports.
●  Lead OOS / OOT investigations on stability data.
●  Coach the stability team and develop their technical skills.
●  Schedule shift coverage, assign daily tasks, and balance workload across team members.
●  Conduct daily start-of-shift briefings and end-of-shift handovers to maintain operational continuity.
●  Identify training needs of team members and deliver on-the-job coaching to close skill gaps.
●  Investigate and document incidents, deviations, and near-misses; recommend corrective and preventive actions (CAPA).
Qualifications & Requirements
Bachelor's in Pharmacy or Chemistry; M.Sc. preferred.
 
● Languages: Working proficiency in Arabic (native or near-native) and English (intermediate or above for technical reading and reporting).
● Computer literacy: Proficiency in Microsoft Office (Word, Excel, PowerPoint) and the company's enterprise systems (ERP/LIMS/CMMS as applicable to the role).
Experience
5+ years in pharmaceutical stability with supervisory time.
 
● Track record of successful delivery in a comparable role within a regulated or quality-driven environment.
● Demonstrated ability to operate within an Iraqi-Group setting, working with internal stakeholders across functions and external regulators / partners.
Skills & Competencies (Knowledge, Skills and Abilities)
Knowledge
●  ICH Q1 stability guidelines
●  Trend analysis and statistical methods
●  Chamber qualification and monitoring
Skills
●  Programme management
●  Investigation writing
●  Coaching
Abilities
●  Sustain attention across long-term studies
●  Maintain integrity in stability data
●  Support regulatory submissions
Key Performance Indicators (KPIs)
●  Pulls completed on time — Target: ≥ 98% | Frequency: Monthly | Source: Stability schedule
●  Chamber excursions managed — Target: Reported within 1 hour | Frequency: Per event | Source: Chamber log
●  Annual stability reports — Target: 100% on time | Frequency: Annual | Source: Stability program
 
Prepared by: (Direct Manager)
Reviewed by: (BUHR / HRBP)
Approved by: (Group OD Manager)
Approved by: (Group HR Director)
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Acknowledgement
This certifies that I have read the job description and I am able to perform all essential duties as outlined.
Employee Name: ________________   Signature: ________________   Date: ________________