Job Details
Division
Group Head Office
Department
Operations
Job Title
Logistic Supervisor
Job Category
 
Reports directly to
 
Head Count
 
Prepared on
Date
Revised on
Date

Organizational Profile
Stars Group is a dynamic organization, deeply invested in empowering and celebrating our teams across a broad spectrum of sectors. Our diverse portfolio represents our commitment to excellence, innovation, and sustainable growth. While each sector may vary in its offerings, our core values remain consistent: authenticity, societal impact, and a focus on both employee and customer satisfaction. Regardless of the arena, our teams remain at the heart of our endeavors. Together, across our vast investment landscape, we pledge to create an environment that fosters collaboration, transformative experiences, and unwavering growth.
 
Department/Brand Profile
The Warehouse & Logistics Manager is a key leadership role responsible for overseeing and optimizing all aspects of warehouse and logistics operations. This position requires a strategic thinker with proven experience in managing inventory, coordinating logistics activities, and leading a high-performing team. The ideal candidate will play a crucial role in ensuring the efficient flow of goods, maintaining high service levels, and implementing cost-effective measures. From managing day-to-day warehouse activities to negotiating contracts with third-party logistics providers, the Warehouse & Logistics Manager will contribute to the overall success of the company by creating and maintaining a streamlined and effective supply chain.

Job Summary 
Warehouse Management:
Lead and manage day-to-day warehouse operations, including receiving, storing, picking, packing, and shipping of products.
Ensure the implementation and adherence to standard operating procedures (SOPs) for efficient and safe warehouse activities.
Optimize warehouse layout and space utilization to enhance productivity and minimize handling costs.
Oversee the maintenance of accurate inventory records through regular cycle counts and audits.
Logistics Coordination:
Develop and execute comprehensive logistics strategies to meet customer requirements and company objectives.
Coordinate inbound and outbound logistics activities, including transportation, distribution, and order fulfillment.
Negotiate and manage contracts with third-party logistics providers, carriers, and suppliers.
Monitor and analyze transportation costs, service levels, and performance metrics to identify opportunities for improvement.
Planning and Coordination:
Assist with the distribution, storage, delivery, and inspection of products.
Plan and organize with Brand Managers dock schedules for inbound/outbound freight.
Implement improvements to internal or external logistics systems.
Coordinate with other departments on logistics matters.
Plan future storage and transport requirements.
Coordinate with other departments in logistics-related matters.
Performance Monitoring and Improvement:
Monitor and control performance indicators, cost, process, quality, delivery, etc.
Review and analyze stock inaccuracies.
Monitor and control storage and warehousing capacity.
Ensure continual efficient operation of the warehouse.
Adopt and comply with industry standards and best practices.
Ensure accurate stock alignment between ERP and warehouse management system.
Cost Management:
Analyze all aspects of logistics operations for cost-effective and efficient means.
Minimize stock and inventory loss and wastage.
Minimize costs and expenses related to warehousing and transportation operations.
Develop risk management programs for supply continuity in emergencies.
Ensure organized and efficient transport of manpower, products, and assets.
Utilize inventory management and control systems for effective supply chain operations.
Personnel Management:
Oversee shipping, delivery, and warehouse personnel.
Build and lead a high-performing warehouse and logistics team, providing guidance, training, and performance feedback. 
Train logistics personnel in roles and responsibilities.
Develop and monitor personnel budget.
Hold reporting staff accountable for executing their responsibilities.
Visit branches to monitor and maintain the quality of support and service.
Create and sustain working conditions that meet staff comfort and safety standards.
Safety and Compliance:
Maintain high standards of health, safety, hygiene, and security.
Ensure compliance with company policies and procedures.
Ensure compliance with Health and Safety and Environmental standards.
Develop a safe working environment proactively.
Maintain basic maintenance standards and comply with health and safety regulations.
Ensure stock level accuracy through policy implementation and controls.
Conduct investigations to improve safety procedures.

Organization Values 
Responsible & Responsive Service: Upholding commitments and demonstrating reliability; taking proactive actions and addressing concerns promptly; valuing feedback and seeking improvement; demonstrating accountability in every task; serving with dedication and being attentive to needs.
Integrity: Acting in a way that is consistent with what one says, doing the right thing, even when no one is watching. It's about being honest, straightforward, reliable, responsible, and consistent in all interactions.
Empowerment: Building capacities; fostering self-reliance and confidence; promoting innovative thinking and autonomy; respecting individual aspirations and perspectives; championing the potential of every employee.
Customer & Employee Centric: Valuing feedback and insights from both our cherished customers and dedicated employees; recognizing and appreciating their pivotal roles; acting with understanding and empathy; fostering a culture of open communication and mutual growth; prioritizing their needs and aspirations in every endeavor we undertake.
Striving for Excellence: Continuously aiming for the highest standards, embracing challenges as growth opportunities, and inspiring others through our dedication to improvement and results.
Social Responsibility/Sustainability: Actively prioritizing our planet and communities by embedding sustainable practices in our actions, understanding our long-term impact, and collaborating for a more ethical and sustainable future.
 
 
Qualifications, Experience and Skills – Selection Criteria
 
ESSENTIAL
PREFERRED
Education
Degree in Logistic, Supply Chain or related field, or a related field.
A Master’s in Business Administration will be considered an asset.
Experience
 
Three (3) to five (5) years of logistics experience.
Logistics, cost, and schedule control.
 
Use of data analytics and enterprise resource planning (ERP) software.
Software-based supervision of activities across the value chain.     
Certification and Licensure
 
 
Job-Specific Skills and Abilities
Proficient in using warehouse management systems (WMS) and other relevant software. 
Strong knowledge of supply chain management principles and best practices. 
Excellent communicator to all levels of management in the company.
Real listening skills, attention to detail, and respect for keeping information private.
Strong interpersonal skills that inspire commitment, collaboration, leadership team management, and teamwork.
Knowledge of warehouse management systems and expertise in optimizing warehouse operations.
Inventory management skills to control stock levels and minimize losses.
·          KAB BAN and receiving knowledge. Knowledge of appropriate procedures for planning and optimizing logistical processes.
·          Experience in Project and risk management; Inventory management; inventory optimization processes.