Nova Call Center Services, is are looking for a customer-focused, positive customer service Agent to join our team. 
Key Accountabilities: 
Handle large amounts of incoming phone calls in a timely manner. 
Identify and assess customers’ needs to achieve satisfaction. 
Follow communication procedures and guidelines when answering customer’s calls. 
Qualifications: 
Good communication and interpersonal skills. 
Very good verbal communication skills (English). 
Basic Microsoft knowledge. 
Time management skills. 
Available to work shifts. 
Full time and part-time jobs available. University students are welcome to apply.