Provide onsite training to coating applicators and the Sales team to educate and persuade customers about the performance of the products.
Report all the technical service activities and customer complaints using Jazeera standards.
Inspection on sites to achieve the performance as claimed in specification requirements.
Developing the core business axes in the administration (internally and externally) in terms of individuals, operations, and the target market
Visiting site to conduct interviews, review procedures, documentation, specifications, quality control and process flow 
Handle customer complaints and provide technical findings by testing and evaluating complaints and recommend compensation for customers accordingly.
Actively participate in internal and external Technical Services strategy activities by conducting surveys, troubleshooting issues, and finding resolutions
Prepare inspection reports and send them to customers periodically with each visit.
Submitting periodic reports to the direct manager.
Work closely with the coating specialists and other professionals on the project to determine the precise scope of work, including the materials used, budget, health and safety protocols, and deadlines.
Commitment to accomplish and achieve management goals and implement the required key performance indicators (KPIs).
Provide assistance to salesman in proposing paint systems/compliances and arrangement of applied sample panels or demo on sites by arranging applicators according to priority
Create and update Technical Data Sheet and Material Safety Data Sheet in coordination with marketing and R&D.
Monitor competitors’ products and market painting trends.
Executes activities related to his/her function in safe and environmental methods.
To perform any other duties assigned by his direct supervisor / manager