Job Title: HR Officer
Department: Human Resources
Reporting To: HR Supervisor

Role Overview
The HR Officer is responsible for supporting daily human resources activities, maintaining accurate employee records, and assisting with recruitment, onboarding, attendance, leave, and employee administration. The role supports the HR team in ensuring that processes are completed accurately and in accordance with company policies and applicable regulations. This position is suitable for fresh graduates looking to start a career in human resources and gain practical experience in a structured environment.

Key Responsibilities
Maintain accurate and up-to-date employee records in KayanHR, and other HR systems
Organize and upload employment contracts, identification documents, certificates, and other employee records
Assist with employee onboarding, orientation, probation follow-up, transfers, and offboarding processes
Prepare standard HR letters, certificates, forms, and internal correspondence under supervision
Monitor employee attendance, leave, lateness, and working-hour records
Follow up with employees and department heads regarding missing attendance records and pending leave requests
Assist in preparing monthly attendance and leave reports for payroll processing
Collect and verify payroll-related information, including unpaid leave, overtime, allowances, and deductions
Support recruitment activities, including posting vacancies, screening applications, scheduling interviews, and communicating with candidates
Maintain recruitment trackers and update the status of open vacancies
Assist in preparing offer letters, employment contracts, and new-hire documentation
Coordinate the collection of documents required for visas, work permits, medical insurance, and other employment procedures
Monitor the expiry dates of employee documents and follow up on required renewals
Assist in monitoring probation periods and coordinating performance evaluations with department heads
Respond to routine employee inquiries regarding HR policies, attendance, leave, benefits, and company procedures
Support the implementation and communication of HR policies and procedures
Assist in organizing employee training, engagement, and recognition activities
Maintain confidentiality when handling employee records and sensitive personal information
Coordinate with departments to collect required information and resolve basic HR matters
Prepare basic HR reports and trackers as requested
Perform general administrative and HR support tasks as assigned

Qualifications & Requirements
Bachelor’s degree in Human Resources, Business Administration, or a related field; fresh graduates are encouraged to apply
Basic understanding of human resources principles and practices
Basic knowledge of labor regulations is an advantage
Familiarity with Microsoft Office, particularly Excel and Word
Willingness to learn and develop practical HR knowledge
Strong attention to detail and accuracy
Good organizational and time-management skills
Good written and verbal communication skills
Ability to maintain confidentiality and handle sensitive information professionally
Good teamwork and interpersonal skills

Equal Opportunity Employment
At Guarantee Travel, we are committed to fostering an inclusive and diverse workplace. We provide equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, disability, or any other protected status. We believe diversity drives innovation and strengthens our organization.