Job Details
Job Title
Senior Manager of CEO Office 
 



Job Purpose
The Senior Manager of the CEO Office is a key operational role, responsible for ensuring the smooth and effective functioning of the CEO’s activities and supporting the wider strategic and institutional goals of the Museum of World Cultures. The position calls for an exceptionally well-organized and detail-oriented professional with proven experience in managing complex administrative environments, ideally within cultural, governmental, or mission-driven institutions. The jobholder will coordinate internal processes and communications on behalf of the CEO and play a vital role in managing external engagements and institutional partnerships. Responsibilities include overseeing the CEO Office’s day-to-day operations, supporting budget and scheduling management, ensuring compliance with relevant regulations, and optimizing administrative systems for efficiency and transparency. The successful candidate will demonstrate sound judgment, discretion, and interpersonal acumen, fostering collaboration across departments and with the Board of Trustees, the Ministry of Culture, the Royal Arts Complex, institutional partners, and external stakeholders.

Roles and Responsibilities
Key Accountabilities Areas
Key Activities
 
Strategy and Planning
Implement policies that align with the museum's mission and strategic goals.
    Lead initiatives that promote administrative best practices and institutional efficiency.
 
Budget Management
 Develop, allocate, and monitor departmental budget.
Prepare financial reports to support resource allocation and decision-making.
Policies, Processes, and Procedures
    Create and implement standardized procedures for administrative operations.
Ensure compliance with relevant laws and industry regulations.
 
 
Functional Accountabilities
Manage day-to-day administrative operations, ensuring optimal performance and ongoing evaluation of systems and processes.
Develop, maintain, and monitor the department's budget, preparing detailed reports that inform key decisions on resource allocation.
Create and implement best practice standards for administrative procedures, aligning practices with industry benchmarks and organizational objectives.
Work closely with other departments to facilitate cross-functional.
projects and initiatives that advance the museum's mission and strategic goals.
Ensure compliance with local, state, and federal regulations and guidelines that govern museum operations, including health and safety protocols.
Oversee the coordination of meetings, events, and special programming for staff and stakeholders, ensuring all logistical aspects are addressed.
     Supervise and ensure effective collaboration between administrative office and external vendors, ensuring contracts are managed effectively and that service standards are met.
Stakeholder Management
     Foster collaboration across departments
Maintain excellent, polite and focused relations with external partners.
 
 
 
 
 
 
 
 
People Management
Live by MoWC values, ethical standards, and governance.
Manage and support team members in performing their tasks in line with established policies and procedures.
Guide, mentor, and develop the Administrative Office team to ensure continuous growth and achievement of functional objectives.
Set clear performance goals, provide regular feedback, and support professional development through coaching and formal evaluations.
Delegate authority appropriately to empower team members and encourage accountability.
Contribute to workforce planning, recruitment, and performance management while promoting employee engagement and motivation.
Foster a high-performance, inclusive, and collaborative work culture aligned with the museum’s values.
Promote innovation and contribute to a positive, inspiring, and diverse workplace.
Maintain high personal standards and ensure excellence across the section.
 





































































Job Qualifications and Requirements
 
 
Knowledge and Experience
A total 5+ years and a minimum of 3 years of progressive experience in administrative management roles, preferably in museums or cultural institutions.
Strong understanding of office and project management.
Familiarity with laws affecting museums (e.g., cultural         heritage protection, IP, data protection, health and safety).
Experience managing complex administrative systems and cross- functional projects.
 












Education and Certifications
Bachelor’s degree in business administration, Management, or equivalent. Master’s degree desirable.





 
 
 
 
 
 
 
 
 
 
Personal capabilities and qualifications
Exceptional organizational and project management skills, with the ability to prioritize and handle multiple tasks simultaneously.
Strong analytical and problem-solving abilities, enabling informed decision-making based on complex data sets and variables.
Excellent interpersonal skills, fostering positive working relationships with team members, stakeholders, and external partners.
High level of proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with database management systems.
Proven ability to adapt quickly to changing environments and priorities, demonstrating resilience and a proactive approach.
Strong negotiation skills, with the ability to resolve conflicts and build consensus among diverse perspectives.
A keen eye for detail, ensuring accuracy and quality in all administrative outputs and communications.
Commitment to continuous learning and professional development within the museum sector, staying abreast of industry trends and innovations.