Perform the assigned duties as per the set policies and procedures in order to achieve the department goals.
Perform all the daily operations of the IT department in order to achieve the set goals. 
Investigates, and diagnose network problems, collect IT usage status, and making suggestions for improving the company's IT systems and carrying out routine configuration and installation of IT solutions. 
Maintains, implements of network security and monitors the BSTC internal networks, contact management system (IP office) and all related upgrade issues.
Implements the company’s internet usage policy and monitors the use of internet and emails to make sure that everyone is behaving.
Performs and/or oversees software and application development, installation and upgrades. 
Installs, configures and maintains personal computers, the BSTC networks, file servers, intranet networks, network cabling, and other related equipment, devices, and systems; adds or upgrades and configures modems, disk drives, data acquisition boards, CD ROM units, printers, and related equipment.
Investigates, suggests, and installs enhancements and operating procedures that optimize network availability. 
Ensures that all software applications and networks are operating in the way they should to be, and that users can access and make proper usage of these resources.
Coordinates activities with other BSTC’s division; keeps informed of new practices, software and hardware within the data processing field; provides technical assistance to other departments as needed.
Assists in creating and implementing the comprehensive and integrated information systems in BSTC.
Implements improvements in all areas of IT responsibility.
Performs any related tasks as assigned by the direct manager.