Position: Business Development Manager-B2B 
Hours: Full Time
Department: B2B
Location: Dubai, UAE

We are re-shaping Grocery Industry! 
At elGrocer by Smiles, we're reshaping how groceries reach you. Based in the UAE, we’re not just an online grocery platform—we’re one of the fastest-growing e-commerce companies, and part of the e& Group.
Our mission is simple: to create a world where everyone has access to the food they love and more time to enjoy it together.
But the journey to get groceries delivered in as little as an hour isn’t as straightforward as it sounds. It involves overcoming challenges like re-routing deliveries during sandstorms and scorching summers, connecting customers with personalized coupons and exclusive deals, and updating over half a billion grocery data lines every single night.
At elGrocer by Smiles, we’re more than just a delivery service. We’re building the operating system for the grocery industry, working tirelessly to make your life simpler and more enjoyable.
Think it’s challenging? It is! But solving these problems is what allows our customers to reclaim precious time and do more of what they love.
 
Job Summary:
We are looking for a highly motivated and results-driven Business Development Manager – B2B to join our growing team. In this role, you will be responsible for identifying new business opportunities, building and nurturing strong relationships with corporate clients, and driving sustainable revenue growth. You will play a critical role in expanding our B2B footprint, developing strategic partnerships, and delivering tailored solutions that meet client needs across various industries. If you are passionate about sales, strategic thinking, and making an impact in a fast-paced environment, we’d love to hear from you.

Key Responsibilities:
Strategy & Planning:
 Define and execute business development strategies in collaboration with the Head of Marketplace to meet company growth objectives.
Partner Acquisition:
 Identify and approach new B2B partners based on agreed criteria aligned with company and brand goals. Proactively manage inbound partnership requests in line with strategic priorities.
Contracting & Commercial Negotiation:
 Lead the contractual process for new partners, including negotiation of commercial terms, renewals, and amendments, ensuring a win-win outcome for all parties.
Onboarding & SOP Development:
 Oversee and continuously improve the partner onboarding process, ensuring operational excellence and cross-functional coordination for successful launches.
Collaboration with Cross-Functional Teams:
Work closely with Logistics for capacity and operational planning.
Ensure Catalog team standards are met for both pre- and post-launch phases.
Collaborate with Marketing to secure partner-driven support for campaigns and launches.
Relationship Management:
 Build and maintain strong relationships with key partners to support operational teams, improve service levels, and drive overall efficiency.
Performance & Revenue Management:
Support the Account Management team in periodic business reviews.
Own and manage monthly invoicing and collections in coordination with the Finance/Accounts team.
Monitor and analyze low-performing stores, develop insights, and drive initiatives to improve performance.

Requirements:
6-8 years previous experience
Ability to handle high pressure in a positive way
Ability to work in a fast-paced, constantly evolving environment
Ownership. Strong work ethic and drive
High attention to detail, and desire for a high level of ownership
Strong command with tools of the trade (eg. Excel, PPT, Google Drive)
Hunger to grow the business & your self