Restaurant Captain
About Us
At ATICO Fakhreldin Group, we are committed to delivering exceptional hospitality experiences through innovation, outstanding service, and a passion for excellence. As a leading name in the industry, we take pride in our dynamic team culture, commitment to quality, and the professional growth opportunities we offer.
Job Description
We are seeking a highly skilled and customer-focused Restaurant Captain to oversee the dining area, ensure smooth service operations, and provide an exceptional guest experience. The ideal candidate will have strong leadership abilities, excellent communication skills, and a deep understanding of food and beverage service standards.
Key Responsibilities
Supervise and coordinate the activities of the service team to ensure seamless dining experiences.
Greet guests warmly, escort them to their tables, and assist with menu selection.
Ensure proper table settings, cleanliness, and overall restaurant presentation.
Take and relay orders accurately, ensuring special requests and dietary preferences are met.
Monitor service flow, address customer inquiries, and resolve any complaints professionally.
Train and mentor junior waitstaff, ensuring adherence to service standards.
Coordinate with the kitchen and bar teams to ensure timely food and beverage delivery.
Manage reservations and seating arrangements to maximize efficiency.
Uphold health, safety, and hygiene regulations at all times.
Assist in upselling menu items and promotions to enhance customer satisfaction and revenue.
Basic Qualifications
High school diploma or equivalent; a degree in Hospitality Management is a plus.
Minimum of 3 years of experience in a fine dining or high-end restaurant, with at least 1 year in a supervisory role.
Strong knowledge of food and beverage service techniques.
Excellent leadership, communication, and problem-solving skills.
Ability to work under pressure in a fast-paced environment.
Strong attention to detail and ability to multitask.
Fluency in English; additional languages are a plus.
Preferred Skills/Experience
Experience in luxury hospitality or Michelin-starred restaurants.
Knowledge of wine pairing and food presentation techniques.
Familiarity with POS systems and restaurant reservation software.
Ability to handle VIP guests and special event coordination.
Benefits
At ATICO Fakhreldin Group, we value our employees and offer a supportive work environment that fosters personal and professional growth. Our benefits are designed to enhance your well-being and provide peace of mind for you and your family.
Join Our Team
If you are a passionate and experienced hospitality professional looking to lead and inspire a service team, we encourage you to apply today and become part of ATICO Fakhreldin Group as a Restaurant Captain.