Job Summary
Results-driven Sales Account Manager responsible for managing key client accounts, identifying new business opportunities, and ensuring long-term customer satisfaction. Acts as the primary point of contact for clients, delivering tailored solutions and driving revenue growth.
Key Responsibilities
- Manage and grow relationships with existing key accounts to ensure retention and satisfaction
- Identify and develop new business opportunities within assigned markets
- Understand client needs and propose suitable solutions
- Deliver sales presentations, proposals, and product demonstrations
- Negotiate contracts and commercial terms in line with company policies
- Achieve assigned sales targets (quarterly and annual)
- Collaborate with internal teams (Sales Engineering, Solutions, Marketing, Support)
- Maintain accurate records in CRM (pipeline, forecasts, activities)
- Provide market feedback and client insights to internal stakeholders
- Ensure customer satisfaction throughout delivery and support phases
- Develop strategic account plans aligned with client growth
- Support Finance in collections and PMO in delivery sign-offs
Key Requirements:
- 3–5 years of experience in B2B sales, preferably in IT solutions.
- Strong account management and customer relationship skills.
- Experience in identifying and developing sales opportunities.
- Good communication, negotiation, and follow-up skills.
- Ability to manage sales targets and maintain accurate forecasting.