Nova Call Center Services is looking for a customer-focused, positive Customer Service Agent to join our team.
Key Accountabilities:
C1 English Level
Ability to conduct webinars and teach simple Arabic lessons to Students
Handle customer interactions following SOPs
Identify and assess customers’ needs to achieve satisfaction.
Follow communication procedures and guidelines when answering Interacting with customers.
Promote and support learning programs using effective sales and customer engagement techniques.
Qualifications & Required Skills:
Native Arabic speaker with university degree in any field
Strong sales skills.
Good communication and interpersonal skills.
Basic Microsoft knowledge.
Time management skills.
Available to work shifts.
Location: Amman