Account Manager
We are looking for a motivated and customer-focused Account Manager to manage client relationships, ensure customer satisfaction, and support business growth. The ideal candidate should have strong communication skills, excellent English proficiency, and the ability to work efficiently in a fast-paced environment, preferably within the call center industry.
Key Responsibilities:
Manage and maintain strong relationships with clients and customers.
Act as the main point of contact for assigned accounts.
Follow up with clients, understand their needs, and provide appropriate solutions.
Monitor account performance and ensure customer satisfaction.
Coordinate with internal teams to resolve client issues and meet business requirements.
Prepare reports and presentations using Microsoft Office applications.
Identify opportunities to improve customer experience and support sales growth.
Requirements:
Previous experience in Account Management, preferably in the Call Center domain.
Fluency in English.
Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.
Previous Sales experience is a plus.